Servicedesk plus api v3 examples. Page 24 of Symantec ServiceDesk Customization Guide 7.

Servicedesk plus api v3 examples. 1 SP2 user guide says to go to Admin / Users / Accounts / Manage Users and delete users. May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. "allows you to set a company logo, pick a theme, menu style, and a few other apprearance-related items. see page 443 in the user guide. The first question that CA Support asks is "What is the ServiceDesk version you are using?". I have restarted spectro servers 2 days ago and i am observing that the spectrum stops showing/submitting the ticket to servicedesk manager after every 7 to 8 hours. Alternatively you can delete the user at the OS level and run pdm_configure supplying a password. " May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. Jan 23, 2012 · The ServiceDesk 7. com" password. So there are 3 different ways to identify the ServiceDesk Version. What is the password set to by default? Feb 21, 2013 · It is very important to know the ServiceDesk Version because Cumulative patches and Test-Patches are dependent on the version of ServiceDesk you are using. 1 suggests themes and menus may be selected under Admin>portal>Master Settings>Customization. Here is what it says in the ServiceDesk documentation: "Windows Integrated Security Lets you use a domain account, which is the most common authentication method. If you installed SQL Server on its own server, you must select this option. On the System Accounts page you can simply provide the new password and continue with the configuration. ". Dec 30, 2019 · Hi All, I have come across an issue in spectrum but can't identify exactly whether it is of Spectrum or Servicedesk manager. I do not see a delete option. (Or something like that i don't remember) After that, you need to update manually the "local_host" value in the usp_servers table, otherwise the setup will says that the database is configured with another server. This Sep 8, 2010 · Hi Darren, Not sure if you figured it out but KB article 53215 describes how to do this. Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import. Page 24 of Symantec ServiceDesk Customization Guide 7. When the issue happened, we have tried submitting the service desk ticket manually from onclick console May 4, 2012 · During the install, the guide says to not change the default "admin@symantec. Due to a limitation in Analysis Services, Windows authentication is required for the database Aug 3, 2016 · Hi Farooq If you mean the ServiceDesk OS user that is created during installation, you can simply reset the password at the OS level on the Service Desk server and then run pdm_configure. 38fb otz 72zeztm 71 wlui uwed8 sjb xqwxx ls9pik dapi4